ADVANCED SOLUTION

Comprehensive IT Management

The Service Desk solution optimizes requests through cutting-edge technology and certified processes, ensuring compliance with service level agreements (SLAs). With on-site or virtual support, this solution ensures personalized attention, reduces downtime, and improves the end-user experience, allowing businesses and government entities to operate with maximum efficiency and security.

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NOC

The NOC (Network Operation Center) provides the management, monitoring, support and maintenance of the security infrastructure and IT components for your operation:

  • Visualize all your available infrastructure
  • Detect unexpected events
  • Get advice from certified specialists
  • Manage incidents, changes, and trouble
  • Identify flaws in your operations

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SOC

The SOC (Security Operations Center) allows detecting and responding to security incidents in real time, managing threats and vulnerabilities to ensure the availability and optimal performance of systems and infrastructure.

  • Certified Service Desk tools in 9 ITIL processes
  • ISO 20000-1 certification in delivery of our services
  • ISO 27001 Information Security Certification

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NEWS

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CONTACT

+52 55 6270 7000
+52 56 5100 8613


Mail

admmarketing@buromc.com


ADDRESS

Carrillo Puerto 396, 2nd and 3rd Floor, General Pedro María Anaya, Zip Code 03340 Benito Juárez, Mexico City.


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